Refund Policy

Tarbiyah Online Madrasa is committed to providing students with quality Islamic education. Students are encouraged to carefully consider before registering for our courses and services.

Registration & Admission Fee

• Once paid, the registration or admission fee is non-refundable.
  
  

Course Fee Refund

• Before classes begin:
  If a student cancels enrollment before the classes start, 10% service charge will be deducted from the paid course fee, and the remaining amount will be refunded.
  
  

• After classes begin (within the first 7 working days):
  If a student cancels enrollment within the first 7 working days after classes have started, 25% will be deducted from the paid course fee, and the remaining amount will be refunded.
  
  

• After the first 7 working days:
  No fees will be refundable.
  
  

Special Cases

• If a course is canceled or postponed, the full amount will be refunded.
  

• If a student cannot attend classes due to technical issues, after verification, a partial or full refund may be applicable.
  
  

Refund Process

• The student must apply for a refund in writing via email or through the official website.
  

• After approval, the refund will be processed within 7–10 working days to the same payment method used by the student.
  
  

Non-Refundable Items

• Registration fee
  

• Already provided study materials or digital resources

Note: Tarbiyah Online Madrasa reserves the right to change this Refund Policy at any time.